HP apologises over Laptop Error

HP Laptop 255
HP has apologised after an error on its website let shoppers buy expen­sive laptop computers for less than £2.

One device was listed with a previous sale price of £2,378, but was “reduced” to £1.58.
The computer firm brief­ly took its UK store offline on Saturday to resolve the error, and said it would not honour the sales that had been made.
“We apologise sincerely to impacted customers for any in­convenience caused,” the firm said in a statement.
 Over the weekend, a hand­ful of people posted on social media that they had taken ad­vantage of the mistake and or­dered laptops.
 But according to consumer rights group Citizens Advice, retailers can often cancel on­line orders if they have made a “genuine and honest mistake on their part that you should have noticed”.
HP said buyers would be re­funded.
“We can confirm that due to a processing error, select prod­ucts were wrongly priced on our UK website over the week­end,” HP said.

“This has now been corrected with related orders cancelled.”

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